Kingmaker Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Kingmaker Casino. Please read them carefully before registering, depositing funds, playing games or using any other service available through the website.

Kingmaker Casino operates under two gaming licences: Anjouan Gaming licence ALSI-152406028-FI2 and Curaçao eGaming licence 8048/JAZ2020-001, issued to KNG Marketing Ltd.

1. General conditions

These Terms & Conditions form an agreement between you and the operator of Kingmaker Casino. They apply to the website, your player account, casino games, payment services, promotions and any other features made available through the platform. By accessing the website or creating an account, you confirm that you have read, understood and accepted these terms.

If you do not agree with any part of these terms, you must not register, deposit funds or use the website. Additional rules may apply to particular games, promotions, payment methods or services. Those rules will be displayed where relevant and form part of these Terms & Conditions.

Kingmaker Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to services, security improvements or operational needs. The latest version will be published on the website. You should review this page regularly. Continued use of the website after an update means that you accept the revised terms.

Eligibility and legal use

You must be legally permitted to use online gambling services in the place where you live and access the website. You must meet the minimum legal age that applies to you. Under Australian law, online gambling services may be subject to restrictions and may not be available in every location. It is your responsibility to understand and comply with the laws that apply to you.

You may not use the website if you are under the legal gambling age, have asked to be excluded, are restricted by law, or are otherwise prohibited from using the services. We may refuse access or close an account where we reasonably believe that a player is not eligible to use the platform.

Account registration and security

You may need to create a player account before using certain features. Information supplied during registration must be accurate, complete and kept up to date. You must not register on behalf of another person, create multiple accounts without permission, or allow another person to use your account.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Notify Kingmaker Casino through the available support channels as soon as possible if you suspect that your account has been accessed without permission. We may ask you to complete identity, age, address or payment verification checks before allowing continued access or processing certain transactions.

2. Deposits, withdrawals and account funds

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person unless this has been approved in advance. Payment providers may apply their own terms, fees or processing requirements, and you remain responsible for complying with them.

Only funds that have been successfully received and credited to your player account may be used for wagering. A transaction may be delayed, declined or reversed because of payment provider decisions, security checks, technical issues, suspected misuse or legal requirements. Kingmaker Casino does not guarantee that every payment method will be available at all times.

Withdrawals may be subject to account verification, anti-money-laundering checks, payment method rules and any applicable legal requirements. The name and details connected with a withdrawal must generally match the verified account holder. We may request documents or further information before completing a withdrawal.

You must not use the website to deposit, withdraw or transfer funds for unlawful purposes. We may investigate unusual transactions and may delay, reject, reverse or restrict transactions where necessary to protect players, comply with legal obligations or prevent fraud and financial crime.

Account balance and dormant accounts

Your player account balance may include deposited funds, winnings and any other amounts credited in accordance with these terms. You should check your balance and transaction history regularly and report any apparent error promptly. We may correct clear administrative or technical errors, including incorrect credits or debits.

If an account is inactive for an extended period, it may be treated as dormant in accordance with applicable requirements and the operator’s procedures. Any process for handling a dormant account or remaining balance will be applied fairly and subject to legal obligations. Further information may be requested before funds are released.

3. Games, promotions and responsible gambling

Games are provided for entertainment and are subject to the rules displayed within the relevant game. Game outcomes are determined by the applicable game system and, where relevant, random number technology. You accept the result of a completed game unless there is clear evidence of a technical or administrative error.

You must not interfere with the website, manipulate game software, use automated tools, exploit faults or take part in conduct intended to gain an unfair advantage. Prohibited activity includes fraud, collusion, abusive behaviour, use of stolen payment details, chargeback misuse and any attempt to bypass account, identity or location controls.

Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, expiry dates, wagering conditions, game restrictions, deposit requirements or withdrawal rules. You should read the applicable offer terms before participating. If promotional terms conflict with these general terms, the specific promotional terms may apply to that offer.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never gamble while under the influence of alcohol or other substances, and do not chase losses by increasing your stakes.

Set a budget before you play and keep gambling separate from essential household spending.
Use available account controls, deposit limits, time reminders or other safer gambling tools where offered.
Consider taking a break or requesting self-exclusion if gambling is becoming difficult to control.
Do not gamble to manage stress, financial problems or personal difficulties.
Seek independent help if gambling is affecting your wellbeing, relationships, work or finances.

You may contact Kingmaker Casino through the support options shown on the website to ask about responsible gambling tools, account restrictions or self-exclusion. Requests may be subject to verification and may take effect in accordance with the relevant process. A self-exclusion request should be treated seriously, and you must not attempt to create or use another account during the exclusion period.

4. Website use, suspension and complaints

The website is provided for personal, lawful use. You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit any part of the website without permission. You must not upload harmful code, disrupt the website, attempt unauthorised access, scrape information improperly or use the platform in a way that could damage its operation or reputation.

Website content is provided on an availability basis and may be changed, suspended or withdrawn without notice where permitted by law. We aim to keep information accurate and services reliable, but temporary interruptions may occur because of maintenance, technical faults, communications failures, security events or circumstances outside reasonable control.

Kingmaker Casino may suspend, restrict or close an account where there is a suspected breach of these terms, concerns about identity or payment activity, evidence of fraud or unfair play, a legal or regulatory requirement, or another legitimate security or operational reason. Where appropriate, we may request information before deciding whether access or funds can be restored.

If an account is closed, you must stop using the website. Any valid balance will be dealt with in accordance with applicable law, verification requirements and these terms. Amounts connected with fraud, unlawful activity, technical error or a breach of the rules may be withheld or reviewed where legally permitted.

Complaints and applicable law

If you have a question, transaction concern or complaint, contact Kingmaker Casino through the support or contact options available on the website. Provide enough information for the issue to be investigated, including relevant dates, transaction references and a clear description of your concern. We may need to verify your identity before discussing account information.

Complaints will be reviewed under the operator’s applicable complaints process. You should allow reasonable time for an investigation and provide any information requested. If you remain dissatisfied, information about any available external review, dispute or regulatory pathway may be provided where relevant.

These terms are intended to be read consistently with applicable Australian laws and consumer protections. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

For questions about these Terms & Conditions, please use the current contact method displayed on the Kingmaker Casino website. The version published online is the version that applies to your use of the services at the relevant time.